File a Complaint
You can file a complaint about any of the services you have received here if you or someone you know…
To file a complaint, fill out this form and return it to the above address. If you prefer you can call the above number and ask to leave a message for the complaint investigator.
If you wish to provide a compliment or positive feedback about any of our staff who have been especially helpful, you may fill out this form. In doing so you allow them to be properly acknowledged for their efforts by the agency. To record a compliment, complete and return this form to the address listed below.
NAME (Optional): _________________________________________ Phone: _____________
Give a description of the situation (complaint or compliment) to which you are referring. Attach another piece of paper if necessary.
Please list staff of Monadnock Family Services who may have information about this situation or who were involved in it.
Please copy and send this form to: Complaints Officer, Monadnock Family Services, 17 93rd Street, keene, NH 03431
May 22nd, 2013
12:00 PM to 2:00 PM
May 20th, 2013
3:30 PM to 5:30 PM
Kay was dealing with depression and was homeless when Melanie Diehl, her caseworker at Monadnock Family Services, entered her life. Kay was “skittish” at her first meeting with Melanie, but she soon discovered she had an ally in her efforts to right her life.
Starting In Shape wasn't easy for me, with meeting people at a certain time, going to a gym a lot of people use, and discussing myself with a mentor. My first mentor was a perfect match for me. She knew just how to start me off and build up to my ability.